$7.90 Flat Rate Shipping - $15 Express

Free Shipping Over $150


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Customer Care

Shipping Info

EXPECT DELIVERY DELAYS IN NSW, ACT & VIC

Any areas that are in lock down or that have recently had lock down restrictions eased are subject to delays. Express post is still the quickest way to have a gift delivered but this may take a few days longer than the standard one to two days (into the main cities). For any extended delays we will work with you and until the package is delivered and if needed we will send a replacement gift free of charge.

Our orders are still being personalised and shipped (from our office in Brisbane) in 1 to 2 business days. Most express deliveries are taking 1 to 2 business days to be delivered into most of the main centres. But please note delays are always possible while the pandemic continues. Please check the tracking details of your order (there is link to the Australia Post website in the email you receive when your order is shipped) and for any  delays we will work you to have the gift delivered. Express Post is still the best way to have a gift delivered quickly. For the latest Australia Post service updates please click here 

Shipping options

  • $7.90 Standard Shipping – flat rate anywhere in Australia.
  • $15 Express Shipping – flat rate anywhere in Australia.

Express delivery: Orders placed before 11am will be delivered the next business day (please allow a few extra days to due to Covid-19 Australia post issues) in the Australia Post Express Delivery Areas shown below. 

  • NSW & ACT: Sydney, Canberra, Gosford Region, Newcastle, Wollongong Area
  • VIC: Melbourne, Geelong, Ballarat, Shepparton/Mooroopna/Kialla, Seymour, Latrobe Valley
  • QLD: Brisbane, Gold Coast, Booval/Ipswich Areas, Toowoomba, Strathpine/Caboolture, Sunshine coast, Maryborough City, Hervey Bay, Bundaberg City.
  • SA: Adelaide
  • TAS: Hobart, Launceston
  • WA: Perth CBD (post codes 6000-6005; 6800-6899)

Express shipping to Darwin will take 3-5 days. Most other areas not listed will take 3-5 days.

Standard delivery estimated delivery time (delivery times to Vic, SA & WA have all increased):

  • Sydney – 3 to 10 business days 
  • Melbourne – 3 to 15 business days
  • Brisbane – 2 to 7 business days.
  • Adelaide – 3 to 14 business days
  • Perth – 6 to 19 business days (approx 3 weeks. Please consider Express Delivery for Perth and other WA areas)
  • Hobart – 6 to 11 business days
  • Darwin – 13 to 17 business days (approx 3 weeks. Please consider Express Delivery for Darwin and NT areas)

There is free standard shipping within Australia for orders of over $150

International shipping is now available to New Zealand (flat rate of $15). The expected delivery time to NZ is 6 to 14 business days with most deliveries taking around 10 business days. Please note that short delivery delays are possible due to local lock down restrictions. 

All other International shipping is suspended. We’ve had to suspend this due to Covid-19 and it’s unlikely we will start shipping to other countries in the near future.  If you’re desperate to have a gift delivered overseas we advise trying to order from a local company in the destination country as on most occasions they will be able to have a gift delivered locally. 

For those looking to send a personalised baby gift to Europe please check the site of Petite Annee in Switzerland. They have a great range of products and can ship Europe wide.