$7.90 Flat Rate Shipping - $15 Express

Free Shipping Over $150


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Customer Care

Shipping Info

Our orders are still being shipped (from our office in Brisbane) in 1 to 2 business days. Due to stage 4 lockdown in Victoria, Australia post have had to reduce their workforce by one third which will result in delays in this state. Australia post have also advised to expect delivery times of 5 days or more for express post in some states. Please check the tracking details of your order (there is link to the Australia Post website in the email you receive when your order is shipped) and for any extensive delays we will work you to have the gift delivered. Express Post is still the be way to have a gift delivered quickly. For Australia Post information please click here 

Shipping options

  • $7.90 Standard Shipping – flat rate anywhere in Australia.
  • $15 Express Shipping – flat rate anywhere in Australia.

Express delivery: Orders placed before 11am will be delivered the next business day (please allow a few extra days to due to Covid-19 Australia post issues) in the Australia Post Express Delivery Areas shown below. 

  • NSW & ACT: Sydney, Canberra, Gosford Region, Newcastle, Wollongong Area
  • VIC: Melbourne, Geelong, Ballarat, Shepparton/Mooroopna/Kialla, Seymour, Latrobe Valley
  • QLD: Brisbane, Gold Coast, Booval/Ipswich Areas, Toowoomba, Strathpine/Caboolture, Sunshine coast, Maryborough City, Hervey Bay, Bundaberg City.
  • SA: Adelaide
  • TAS: Hobart, Launceston
  • WA: Perth CBD (post codes 6000-6005; 6800-6899)

Express shipping to Darwin will take 3-5 days. Most other areas not listed will take 3-5 days.

Standard delivery estimated delivery time (delivery times to Vic, SA & WA have all increased):

  • Sydney – 3 to 8 business days 
  • Melbourne – 3 to 15 business days
  • Brisbane – 2 to 7 business days.
  • Adelaide – 3 to 14 business days
  • Perth – 6 to 19 business days (approx 3 weeks. Please consider Express Delivery for Perth and other WA areas)
  • Hobart – 6 to 11 business days
  • Darwin – 13 to 17 business days (approx 3 weeks. Please consider Express Delivery for Darwin and NT areas)

There is free standard shipping within Australia for orders of over $150

International shipping is now available to New Zealand (flat rate of $25). The expected delivery time to NZ is 6 to 14 business days but Australia Post are saying that further delays are also possible. We are going to try NZ deliveries for July and hopefully continue into August if all goes well.

All other International shipping is suspended. We’ve had to suspend this due to Covid-19 and it’s unlikely we will start shipping to other countries in the near future.  If you’re desperate to have a gift delivered overseas we advise trying to order from a local company in the destination country as on most occasions they will be able to have a gift delivered locally. 

For those looking to send a personalised baby gift to Europe please check the site of Petite Annee in Swtizerland. They have a great range of products and can ship Europe wide.