$7.90 Flat Rate Shipping - $15 Express

Free Shipping Over $150


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Customer Care

Shipping Info

Express orders placed before 11am (AEST) will be shipped this same day with delivery to most main East Coast cities taking to one to four business days. All standard shipping orders will still be personalised and shipped in two business days.

Please note that as the pandemic continues delays are always possible but recently we’ve had very few issues. Please check your tracking number for updates. For any lost of delayed packages we will work with you until your gift is delivered. To get the latest Australia Post service updates please click here.

Shipping options

  • $7.90 Standard Shipping – flat rate anywhere in Australia.
  • $15 Express Shipping – flat rate anywhere in Australia.

Express delivery: Orders placed before 11am (AEST) will be shipped the same business day. Deliveries into the cities below will generally arrive in 1 – 3 business days (delivery delays are always possible while Covid-19 pandemic continues). 

  • NSW & ACT: Sydney, Canberra, Gosford Region, Newcastle, Wollongong Area
  • VIC: Melbourne, Geelong, Ballarat, Shepparton/Mooroopna/Kialla, Seymour, Latrobe Valley
  • QLD: Brisbane, Gold Coast, Booval/Ipswich Areas, Toowoomba, Strathpine/Caboolture, Sunshine coast, Maryborough City, Hervey Bay, Bundaberg City.
  • SA: Adelaide
  • TAS: Hobart, Launceston
  • WA: Perth CBD (post codes 6000-6005; 6800-6899)

Express shipping to Darwin will take 3-5 days. Most other areas not listed will take 3-5 days.

Standard delivery estimated delivery time (delivery times to Vic, SA & WA have all increased):

  • Sydney – 3 to 10 business days 
  • Melbourne – 3 to 15 business days
  • Brisbane – 2 to 7 business days.
  • Adelaide – 3 to 14 business days
  • Perth – 6 to 19 business days (approx 3 weeks. Please consider Express Delivery for Perth and other WA areas)
  • Hobart – 6 to 11 business days
  • Darwin – 13 to 17 business days (approx 3 weeks. Please consider Express Delivery for Darwin and NT areas)

There is free standard shipping within Australia for orders of over $150

International shipping is now available to New Zealand (flat rate of $15). The expected delivery time to NZ is 6 to 14 business days with most deliveries taking around 10 business days. Please note that short delivery delays are possible due to local lock down restrictions. 

All other International shipping is suspended. We’ve had to suspend this due to Covid-19 and it’s unlikely we will start shipping to other countries in the near future.  If you’re desperate to have a gift delivered overseas we advise trying to order from a local company in the destination country as on most occasions they will be able to have a gift delivered locally. 

For those looking to send a personalised baby gift to Europe please check the site of Petite Annee in Switzerland. They have a great range of products and can ship Europe wide.